Noble Trybe – Return & Refund Policy (UK)
At Noble Trybe, we take pride in the quality and craftsmanship of our pieces. If you’re not completely satisfied with your purchase, we’re happy to offer a straightforward return and refund process in line with UK consumer rights.
Returns
We accept returns within 14 days from the date you receive your order.
To be eligible for a return:
• Items must be unused, unworn, unwashed, and returned in their original condition, with all tags and packaging intact.
• Proof of purchase (e.g. order confirmation or receipt) must be provided.
• Personalised or custom-made items are non-returnable unless faulty.
To start a return, please email us at support@nobletrybe.co.uk with your order number and reason for return. We’ll guide you through the process and provide the return address.
Please note: Return postage is the responsibility of the customer unless the item is faulty or incorrect.
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Refunds
Once your returned item has been inspected and approved, we will process your refund to the original payment method within 5–10 working days.
• Shipping costs are non-refundable, unless your item was faulty or sent in error.
• You will be notified by email once your refund has been issued.
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Exchanges
We do not currently offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order separately.
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Faulty or Incorrect Items
In the rare event that you receive an item that is faulty, damaged or not as ordered, please contact us within 7 days of delivery. We will cover return shipping and offer a replacement or full refund, including delivery costs.
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Questions or Support?
We’re here to help.
Email us at: support@nobletrybe.co.uk
Instagram: @nobletrybe
Thank you for shopping with Noble Trybe – where excellence and elegance meet.